Meet the Vendor – Gamma Telecom

This post is the first of a series to introduce our vendors. I will try not to cover all of their offerings but to focus on key products where we are able to help. Today we are looking at Gamma Communications Plc. Gamma is a leading network and service provider to the...
Coronavirus

Coronavirus

Ten years ago I blogged about how Telecoms and/or Unified Communications could help businesses if bad weather struck. As we all now start to make our disaster recovery plans for coronavirus (COVID-19) it seems to me that the effects on business are very similar. The...
Mitel/ShoreTel Merger Is Good News

Mitel/ShoreTel Merger Is Good News

ShoreTel yesterday announced that they have an agreement for Mitel to acquire their shares for $7.50 per share in cash, giving a total purchase price of $530 million.  That represents a 28% premium to ShoreTel’s closing share price on Wednesday.   Both...
Staying Out of Jail: IBM Licence Auditing Process – Part 2

Staying Out of Jail: IBM Licence Auditing Process – Part 2

How An IBM Licence Audit Works IBM does not audit every customer. Like many software vendors they look for triggers. These include: Previous Audit Audit by Another Vendor Merger & Acquisitions Customer Organisation Change or Difficulties Analytics, e.g. low...
Staying Out of Jail: IBM Licence Auditing Process – Part 1

Staying Out of Jail: IBM Licence Auditing Process – Part 1

Our customers recently informed us of a visit from IBM’s software auditors. After guiding them through this process, I was inspired to summarise how these things work and how to prepare yourselves in the case of an IBM Licence audit.   Why Do You Need to...