Why Your Business Phone System Should Integrate with Your Applications
The technology you use in the office should enhance your ability to do business. That’s what technology does! Yet, the same technology that helped you serve clients better just a short 5 or 10 years ago can just as easily hinder your staff’s ability to work as fast or...
Does Your Business Phone System Meet Your Needs?
If your business phone system works, you might think that’s really all that matters. But the thinking that all you need is a dial tone could be preventing your users from communicating effectively – internally and externally. If you’re using a legacy PBX system, your...
Navigating the Avaya Bankruptcy
You may have heard the news. The second largest PBX vendor, Avaya, has declared bankruptcy. Based on my years of experience, at least 50% of Typex’ blog readers are currently using Avaya (which includes Nortel, BT Meridian, etc.) somewhere in their...