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Meet the Vendor – Gamma Telecom

This post is the first of a series to introduce our vendors. I will try not to cover all of their offerings but to focus on key products where we are able to help. Today we are looking at Gamma Communications Plc. Gamma is a leading network and service provider to the...

Coronavirus

Ten years ago I blogged about how Telecoms and/or Unified Communications could help businesses if bad weather struck. As we all now start to make our disaster recovery plans for coronavirus (COVID-19) it seems to me that the effects on business are very similar. The...

Mitel/ShoreTel Merger Is Good News

Mitel/ShoreTel Merger Is Good News ShoreTel yesterday announced that they have an agreement for Mitel to acquire their shares for $7.50 per share in cash, giving a total purchase price of $530 million.  That represents a 28% premium to ShoreTel’s closing share...

5 Reasons Why SIP Trunking Is Gaining Popularity

5 Reasons Why SIP Trunking Is Gaining Popularity SIP trunking is a way to deliver voice and media over the Internet. If your business phone system, or PBX, can connect to the Internet and use the SIP protocol to make calls over the Internet, then SIP trunking can be a...

Does Your Business Phone System Meet Your Needs?

Does Your Business Phone System Meet Your Needs? If your business phone system works, you might think that’s really all that matters. But the thinking that all you need is a dial tone could be preventing your users from communicating effectively – internally and...

Navigating the Avaya Bankruptcy

Navigating the Avaya Bankruptcy You may have heard the news.  The second largest PBX vendor, Avaya, has declared bankruptcy.  Based on my years of experience, at least 50% of Typex’ blog readers are currently using Avaya (which includes Nortel, BT Meridian,...

HP VCX End of Support: How to Prepare Your Business

HP VCX End of Support: How to Prepare Your Business As you may know, as of 2015, HP (3Com) has ceased all sales of their once popular VCX product. Since End of Sale does not imply End of Support, many customers were left wondering if they would be left without support...