Mitel announces end of life, we have a plan!

The Bad News: – Mitel announces End-of-Life of ShoreTel and Mitel Connect phone systems (including ECC Contact Centre and OAISYS/MiVoice Call Recording). – BT has announced that the PSTN will be switched off in two years. The Good News: – Mitel will...
Mitel/ShoreTel Merger Is Good News

Mitel/ShoreTel Merger Is Good News

ShoreTel yesterday announced that they have an agreement for Mitel to acquire their shares for $7.50 per share in cash, giving a total purchase price of $530 million.  That represents a 28% premium to ShoreTel’s closing share price on Wednesday.   Both...
Does Your Business Phone System Meet Your Needs?

Does Your Business Phone System Meet Your Needs?

If your business phone system works, you might think that’s really all that matters. But the thinking that all you need is a dial tone could be preventing your users from communicating effectively – internally and externally. If you’re using a legacy PBX system, your...
ShoreTel Connect Client Licence

ShoreTel Connect Client Licence

The main questions from most people I have spoken to about the new ShoreTel Connect licence bundles are, do I get to keep the free client, will it still be free and do I need a new ShoreTel Connect Client Licence? (There is no such thing as “ShoreTel Connect...